Health-conscious Brits are increasingly happy to order gym equipment online thanks to the growth in trust of online retailers.
But exercise equipment requires specialist delivery skills that rank and file logistics providers may not be able to provide – and customers are no longer willing to simply accept a heavy, huge cardboard box or range of boxes being dumped outside their home.
Imagine a single householder faced with hauling a rowing machine or exercise bike up the stairs to their flat or maisonette, to say nothing of building, installing, and hooking up the increasingly technically complex products.
A cross trainer weighs around 61.7kg, a treadmill 27 kg, and weight machines, well, the clue is kind of in the name, so the weight factor alone requires a trained two-man or two-person delivery service.
However, the customer’s perception of the drop-off must also be taken into account. The doorstep experience is a brand differentiator for consumers, and selecting a delivery partner that has the experience and expertise to provide an excellent customer experience will lift your brand above those of your rivals.
Exercise peerless delivery
The customer wants, and expects, services like delivery to the room of choice, the removal of all packaging, installation, and nominated day delivery for a stress-free delivery experience.
And with modern working habits, they expect the flexibility of choosing when and where the product will be delivered. By ensuring the customer’s gym equipment is placed exactly where they want, without any fuss or hassle, they will turn to you for the next hot piece of health and lifestyle equipment to hit the market.
Safe workouts
Delivering weighty and potentially complicated gym equipment requires a courier with a solid commitment to health and safety, so check if they are certified for the ISO standards concerning health and safety.
Remember, if you need support with your product deliveries or are looking to partner with a two-person delivery service, we can help!
At Panther Logistics, we offer standard and premium two-person white glove delivery and end-to-end e-fulfilment services. Contact us online or give us a call on 01604 215 000.